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Management HRD And Soft Skills

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Total Quality Management (TQM)

The secret of every successful business is found in one important word - Quality.
Unless all members of any organisation accept that Quality is the responsibility of everyone, whatever their position or role, the credibility of the organisation is irreparably damaged. This basic truth applies to all organisations both Public and Private - whatever be their function. The videos in this section demonstrate how the goal of Total Quality can be achieved.

No.
Title
Running Time in Minutes
Prices in
$ / £ / €
Prices in INR
0501BROAD TOOTHCOMB [PB]
07
£295
4,950
0582CASE FOR QUALITY [BBP]
Consequences of poor Quality.
26
$395
7,950
0749COUNTING THE COST [KK]
Cost and waste control.
25
£770
11,445
0761CREATING EXCELLENCE [Coronet]
Action skills.
65
$850
8,850
4309DEMING QUALITY: A WAY OF LIFE [BBP]
26
$495
7,950
4310DEMING QUALITY: THE RIGHT MEDICINE [BBP]
22
$495
7,950
0869DIRECTED EFFORT: FOCUSSING ON QUALITY SOLUTIONS [BBP]
Success through Quality.
13
$495
7,950
xxxx GETTING IT RIGHT [N&S]
29
$395
6,950
4586THE GOAL: THE HOW TO VERSION
[LEARN COM]
47
$895
14,950
1511GROUP PRODUCTIVITY [CRM]
Task orientation, power distribution, team production and feedback to achieve Total Quality.
21
$650
7,800
4591HOW TO MAKE QUALITY.... FAIL [CRM]
19
$845
8,790
4688HUMAN NATURE ON QUALITY [Dartnell]
23
$325
7,950
4697IMPLEMENTING QUALITY DYNAMICS [Insead]
61
€275
13,860
1785INTRAPRENEURS [CRM]
Identifies and encourages entrepreneurism, motivation and creative thinking to achieve TQM in organisation.
61
$595
7,225
xxxx THE ISO 14000 CHALLENGE [N&S]
31
$395
6,950
4757IT’S A DOG’S WORLD [CRM]
21
$845
7,290
1819JAPAN INC. [NFBC]
Quality concepts in Japan.
26
$200
4,290
0653JOB ENRICHMENT: COMMITMENT TO EXCELLENCE [BBP]
Drive away doldrums to achieve TQM in organisation.
20
$495
7,425
1825JOURNEY TO EXCELLENCE [BBC-BI]
Mike Robson’s approach to Quality.
55
£249
9,950
1865LEADERSHIP IN ACTION
(Kouzes and Posner) [CRM]
18
$595
7,140
2001MAKING QUALITY WORK [BBP]
Quest for quality.
21
$395
7,950
3573MANAGING PERFORMANCE FOR QUALITY [KK] Blue print for Total Quality.
23
£850
11,445
4698MANAGING QUALITY DYNAMICS [Insead]
78
€275
13,860
2264MINING GROUP GOLD (Thomas Kayser) [CRM] Principles of TQM applied to group interactions to bring out the best.
24
$845
9,940
5166PAT TOWNSEND ON QUALITY [Coronet]
56
$550
7,950
2705PURSUIT OF EFFICIENCY [KK]
Use brain power to achieve TQM.
25
£770
11,445
2707QUALITY: THE ONLY WAY [NEIF]
(In English, Hindi, Tamil and Kannada)
29
-------
2,145
2708QUALITY: WHY BOTHER [KK]
08
£575
5,950
9999QUALITY: YOU DON’T HAVE TO BE SICK TO GET BETTER [LEARN COM]
20
$795
9,750
xxxx THE QUALITY AUDIT [N&S]
15
$395
6,950
xxxx QUALITY CERTIFICATION FOR PROFFESSIONAL SERVICES [N&S]
20
$395
6,950
2709QUALITY EXCELLENCE ACHIEVED [BBP]
Apply the winning blue prints of top companies to foster your Quality programme.
23
$395
7,950
xxxx QUALITY IN HEALTH CARE [N&S]
23
$395
6,950
4163THE QUALITY REVOLUTION [BBP]
21
$395
7,950
2711QUALITY SERVICE: FRONTLINE COMMITMENT [Coronet]
23
$550
6,200
2712QUALITY SERVICE: THE THREE R’S FOR MANAGERS [Coronet]
29
$550
6,250
9999QUALITY SERVICE IN THE PUBLIC SECTOR [LEARN COM]
24
$650
9,750
2713QUALITY STARTS AT THE TOP [SCC]
18
$200
3,920
2714QUALITY SUPERVISION FOR INDUSTRY
[LEARN COM]
25
$695
9,750
xxxx SMALL BUSINESS QUALITY IN ACTION [N&S]
24
$395
6,950
3046SUPERVISOR’S ROLE IN COST CONTAINMENT [BBP] Plug cost leaks.
24
$495
8,950
3539WHAT IS ISO 9000 AND WHY DO I CARE ? [BBP]
35
$450
4,320
3538YOU CAN LEAD A HORSE TO WATER
[LEARN COM]

Maintain productivity without sacrificing Quality.
31
$395
7,850
3596YOUR PLACE IN TOTAL QUALITY [KK]
Promote quality for whole workforce.
25
£850
11,445
SUCCESS IN INDUSTRY [BBC-BI]
Insight into good management for achieving TQM.
3040Part 1 : MANAGING MARKETING
24
£180
5,450
3567Part 2 : MANAGING QUALITY
25
£180
5,450
Implementing Quality Circles [BNA]
Employee participation for productivity. (IN ENGLISH and HINDI)
An eight (8) module programme designed to teach facilitators, quality circle leaders and members, the skills they need to make QC process a success.
1. INTRODUCTION TO QUALITY CIRCLES
2. TEAMWORK
3. BRAINSTORMING
4. PARETO DIAGRAM
5. CAUSE AND EFFECT ANALYSIS
6. DATA COLLECTION / ACTIVITY ANALYSIS
7. PROBLEM SOLVING / PROCESS ANALYSIS
8. MANAGEMENT PRESENTATION
Available in two editions :
1715 A) For Manufacturing Organisations
76
1716 B) For Non-Manufacturing Organisations.
79
Each edition has the above eight modules on two cassettes. Modules 1 to 5 and 8 are the same in both versions. Modules 6 and 7 are different.
Price: Any one edition comprising 2 cassettes containing 8 modules, with books.
$1050
11,550
Both versions (Manufacturing & Non-Manufacturing) comprising 3 cassettes containing the common modules 1 to 5 and 8 with 2 sets of modules 6 and 7 with books.
$1300
14,300

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